FAQs
What is Made to Measure?
Made to Measure means we cut your shirt to the measurements you give us, so it fits you rather than an average. It costs the same as ordering a size from our chart.
Will my measurements be saved?
On the same browser, yes — the boxes remember what you typed. On another phone or computer, sign in and tap “Save & choose a shirt” in your account. That is the only way we store them to your account.
Can I still order a standard size?
Yes. Every shirt comes in standard sizes 000 to 30 as well as Made to Measure. Standard sizes are also made to order, so please allow the same production time.
How long does my shirt take?
Made to order — every shirt is cut and sewn after you order, whether you choose a standard size or Made to Measure. Allow around 14–21 business days for us to make your shirt.
Delivery after that
United States & rest of world — 7–14 business days
Do I have to pay customs or import duties?
No. All prices include duties and taxes (DDP), so there is nothing to pay when your parcel arrives.
Can I return or exchange a made-to-measure shirt?
See our Refund policy for the full details.
How should I care for my shirt?
Care instructions are listed on each product page under Fabric Features & Care. Always follow the label inside your shirt.