Each custom-made piece will finish 15-21 days plus shipping time to deliver to your door. This is based on current production queue and demand. We will try to improve the lead-time while we grow, for that, we need your support.
Non-custom made (In-stock) products are delivered within 7 days plus shipping time to deliver to your door.
You can check the shipping time when you select the real-time cheapest or fastest shipping options during the checkout. It can range from 1-14 days depending on your location.
How do I make changes or cancel my order?
You have 24 hours to make any style or fit changes to your order. Please contact our customer service at email@example.com
We ship everywhere in the world up to 250 countries. Be flexible with your shipping options, we let you have a choice.
You can experience the real-time shipping rates show the cheapest, fastest, and best value shipping options at your checkout.
We make sure that you know upfront how much to pay the Taxes and duties (if applicable) so you can avoid unpleasant surprises and shipment delays.
Step 1:Add product to your cart. Step 2:Checkout and create your account or sign in. Step 3:Fill your shipping address.
Step 4:Select the real-time cheapest or fastest shipping options. Our system will show you the shipping rates, delivery time, taxes and duties (if applicable).
Orders shipped to the United States do not incur any customs charges. However, other international shipments may charge taxes or special handling fees. Additional duties, taxes, and/or handling fees are the responsibility of the customer.
Order status and tracking
Order status: If you have a question about the status of your order, please contact us. Please also make sure to check your spam/junk folder for any email communication we send you regarding your order. We send order confirmations, shipping confirmations, cancellation confirmations, and refund confirmations all via email.
Order tracking: When we receive tracking from the carrier, we will update your order and you will receive an email with shipping and tracking confirmation.
How do I change my email address?
For your security, we can’t change your email address. If you want to change your email address, just create a new account!
How do I change my delivery address?
Log in your account, select "view addresses" and you can either add a new one or edit an existing one.
However, if you want to change delivery address after you placed the order, please contact our customer service at firstname.lastname@example.org
Please include your name and order number in the email.
Forgot your password?
Don’t worry. Select "Forgot your password" on the login page. We will send you an email to reset your password.
Promotions and discounts
Can’t use your discount code? Here’s why: - The code expired (we have limited-time offers) - You can only use one code at a time. - Check for typos. - Make sure the offer can be used for what you’re purchasing.
Do you sell wholesale?
If you are a wholesaler, retailer or anyone who interested in our style and want to buy a large quantity. Please contact us at email@example.com
Now you have everything you need to create your own unique wardrobe, it’s an experience like no other.
Need any further assistance? Please drop us an email:firstname.lastname@example.org